Terms of Service – Experts Car Maintenance

Last updated: 27 November 2025

These Terms of Service (“Terms”) govern your use of the Experts Car Maintenance website (the “Website”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. About Experts Car Maintenance and this Website

The Website is operated by Experts Car Maintenance LLC, registered at:
17 Street M4, Mussafah Industrial Area, Abu Dhabi, United Arab Emirates.

The Website is an information and quote request platform for Experts Car Maintenance’s services, maintenance solutions, and warranty-related offerings.

You cannot purchase any service contract or warranty directly through this Website.

All services, warranties, coverage terms, limits, and exclusions are governed by separate written agreements issued by Experts Car Maintenance or its related entities and agreed with you through offline or direct communication.

2. Acceptance of Terms

By using the Website, you:

  • Confirm that you are at least 18 years old or using the Website under adult supervision
  • Agree to comply with these Terms and all applicable laws and regulations

We may update these Terms from time to time. Continued use of the Website means you accept the updated Terms.

3. Website Use and Restrictions

You may use the Website only for lawful purposes.

You agree not to:

  • Violate any applicable laws or regulations
  • Attempt unauthorised access to systems or servers
  • Introduce malware or harmful code
  • Copy, scrape, or extract Website content without permission
  • Use the Website for unauthorised commercial purposes
  • Impersonate any person or misrepresent affiliation

We may restrict or terminate access if these Terms are violated.

4. Information on the Website

Website content is for general information only and is not:

  • A binding offer
  • A guarantee of eligibility or service approval
  • Legal, financial, or technical advice

Service eligibility, pricing, and scope depend on:

  • Vehicle inspection where required
  • Internal technical and service assessment
  • Final agreed service contract terms

Decisions should be based on official documents provided to you, not only Website content.

5. No Insurance and No Guarantee of Approval

Experts Car Maintenance provides service plans and warranty-related solutions, not insurance.

Our services do not replace mandatory vehicle insurance required in the UAE.

Submitting a request does not guarantee approval.
We reserve the right to approve, decline, or modify service offerings based on our internal criteria.

6. User Content and Responsibilities

When submitting information via forms, WhatsApp, email, or other channels, you agree that:

  • Information is accurate and up to date
  • You have the right to share it
  • You will update us if details change

You must not submit content that:

  • Is illegal, harmful, or abusive
  • Contains malicious code
  • Violates privacy or intellectual property rights

We may remove or refuse any content that violates these Terms.

7. Intellectual Property

All Website content including design, text, graphics, logos, and images is owned by Experts Car Maintenance, GE Holding, or their licensors.

You are granted a limited license for personal, non-commercial use only.

You may not:

  • Copy or distribute content without permission
  • Use branding in a misleading way
  • Use content for commercial purposes

8. Third-Party Links and Services

The Website may include links to third-party platforms such as WhatsApp, Meta, Google, or others.

We do not control or take responsibility for third-party content or policies.
Accessing these services is at your own risk.

9. Privacy and Cookies

Your use of the Website is also governed by our Privacy Policy.

By using the Website, you confirm that you understand how your data is collected and used.

10. No Warranties About the Website

The Website is provided on an “as is” and “as available” basis.

We do not guarantee:

  • Continuous or error-free operation
  • Complete or up-to-date information

We may modify or suspend the Website at any time without notice.

11. Limitation of Liability

To the fullest extent permitted by law:

Experts Car Maintenance and its affiliates are not liable for:

  • Indirect or consequential losses
  • Loss of profits, data, or business interruption
  • Errors or omissions in Website content
  • Unauthorised access to data
  • Third-party services

Service outcomes and warranty claims are governed strictly by signed agreements, not Website content.

12. Indemnity

You agree to indemnify Experts Car Maintenance and its affiliates against any claims or losses resulting from:

  • Misuse of the Website
  • Breach of these Terms
  • Violation of laws or third-party rights

13. Changes to Website and Terms

We may update or remove Website content at any time.

If Terms are updated, the “Last updated” date will change. Continued use means acceptance of changes.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates.

Any disputes will be handled by the courts of Abu Dhabi, UAE.

15. Contact Information

For questions regarding these Terms:

Experts Car Maintenance LLC
17 Street M4, Mussafah Industrial Area
Abu Dhabi, United Arab Emirates
Email: info@germanexperts.ae